Customer Testimonials

"We had been having difficulty getting our computer maintenance people to do exactly what we wanted regarding networking our three computers and making changes to our computer system and programs to make life easier for us. They would blind us with techno jargon as to why it would be difficult to change to what we wanted without major expense so we kept putting up with what we had. Jamie was recommended by a friend who enthused over his abilities and having found him we will never use anyone else. His knowledge is phenomenal and the changes and recommendations he gave has made like far easier. He doesn't overcharge for his services and does not try to sell you things you don't need. We're really pleased to have found him and have already told others about him and his abilities. The only problem will be that he's so good the word will soon spread and won't be able to fit us in any more!"  Lebberston Touring Park.


"Jamie has done a splendid job on my computer - thorough, informative and excellent value for money. I will definitely use him again. Thanks again Jamie"  Bruce C.


"Thanks Jamie. All the computers are working better than ever and we now have a functioning WiFi in every room.....WONDERFUL! We will definitely be using you again and referring all our friends and family to you."  A Purdy.


"Everyone I have recommended you to lets me know within days, sometimes hours, how brilliant you are at sorting out IT problems, explaining, and providing help with buying and installing PC's/laptops and peripherals. An easy, pleasant guy to have around. Thank you Jamie. once more Thank you"  Dee F.


"Jamie, thanks ever so much for the website, people are now finding our shop."  D Smith. Monkeypuzzle Gems.


"Active IT is certainly the best IT specialist I have dealt with, they answer all my small business needs in an extremely timely and cost effective manner there remote support service is second to non, I have used this frequently when I have had problems and have done this on my business travels from all over the world. I would have no problem in recommending them to any business user large or small as well as home computers."  P Samuels. PRS (Europe) Ltd.


"It's great to know that you are there to give invaluable and reliable help, advice and support at the touch of a button. You always reply to queries and call around when you say you will. I have recommended you to several of my friends and they will endorse my above views. "  Derek H.


"I have no hesitation in recommending Jamie to my friends and colleagues who, like myself, have been impressed by his prompt attention, his endless knowledge and most of all his ongoing support and reliability. What would I do without you? "  Liz H.


"I had an issue with my internet connection that a number of IT friends had tried to resolve without success over a period of a couple of weeks. Jamie came to diagnose the problem within an hour of calling him and resolved the issue – my internet now performs better than it ever has following his work! Thank you for sorting out the issue that had everyone else stumped!! Excellent service."  Richard W.


"The remote assistance is fantastic! We live in France and the distance is no obstacle to the quality of the service. We are secure in our knowledge that if we have any problems at all, we can come to you for efficient and straightforward support, and at a very reasonable price. Thank you" Lesley M.


"Thank you for your first class advice on my decision to update my PC, also for the excellent and prompt action on setup and installation. Ongoing help and useful tips you supply are a professional service second to none."  Mike L.


"I have made use of Jamie’s expertise on many occasions. He has quickly diagnosed and resolved problems. His response is quick and his charges are very reasonable. He was recommended to me and I in turn have recommended him to others. There is only one computer expert in my 'help' directory and that is Jamie."  Sheena O’Connell


"I have used Jamie's expertise on several occasions and I am delighted at the efficient service I have received. He is prompt, discrete, speedy and he charges reasonable rates. Thanks for your help Jamie and I wish Active IT Services much success. I have no hesitation in recommending him to my family and friends."  Tony W.


"We have been using and recommending Jamie for a few years now, for our personal computer and our businesses computers, as always Jamie is friendly and professional and good value for money , whether he's at the computer or using his convenient remote support , everything is explained to us .many thanks Jamie!"  Gary W.


"You provide an excellent service. I have the safe knowledge that should I have any problems with my PC, that you will always sort them out. Plus the on going support that you provide giving tips and advice is excellent. Thank you"  Jane S.


"Jamie has proved himself both knowledgeable and yet approachable. His patience in explaining the jargon, protocols, quirks, settings, etc is refreshing and his unflappable manner is most professional. Whether for a call out or remote assistance - phone Jamie!"  Jonathan G..


"Many thanks for your prompt and efficient service in dealing with the computer problems we have had. We would certainly use you again in the future and would definitely recommend you to others.!"  Lynn and Tony E..


"Active ITS really knows how to deliver on service Fast efficient, reliable and affordable, the key ingredient of an high quality business. They really know how to put you at ease with computer jargon and there approach to solving problems or providing solutions is all in a days work for Active ITS. No more waiting for tenthly delays in computer shutdown Active ITS will always respond and successfully resolve within the day computer related issues for me and I would highly recommend Active ITS over anyone in this area, and will continue to use them to solve anything computer related and offer me solutions where needed. Long may my business be associated with Active ITS."  Rob T..


"What an excellent service. Someone who will actually sort your computer out while talking to you in a language that I understand. Also knowing that there is excellent ongoing support if I need it." Eleanor G.


"During past year and a half since I have been enjoying your immaculate service, I've forgotten about nightmares I use to have when depending on some other local services. Considering myself an advanced computer user, I have a pretty good idea of how difficult is to set up the system to work flawlessly - and that's something I admire and appreciate in your work. Also, your flexibility, ability to carefully listen and meet one's specific & individual needs are something hard to find today. To sum up: professional, reliable, fast, dedicated, always up to date and providing an excellent after-care - in one word: highly recommended! Thank you!"  Robi.


"A big thank you for all the assistance, advice and help you have given me since getting my P.C. As a novice I know without your help I would have been at loss trying to sort my mistakes out. It is re-assuring to know that no matter how small the problem is you will always help and explain the problem when fixed. I find your ongoing support, tips and advice invaluable. A big thank you. Silver Surfer."  Dusty M.


"The support I receive from Jamie has always been, professional, of a high quality and at a fair price. Thank you. "  Alex T.  Alexander Hotel.


"I have recommended Active IT Services to several of my friends and colleagues. I have known Jamie for many years and have always found him to be professional, efficient, extremely knowledgeable and a thoroughly 'nice bloke'. I trust Jamie to give me his honest opinion and sound advice."  AH.


"Jamie provides a brilliant service for computers. There can't be much that he doesn't know about them. The back up service and tips are very handy. I feel safe knowing that any problems with my laptop Jamie is just a phone call away. Thank you"  Linda W.


"You are a PC users dream. I have and will continue to recommend you to everyone that needs your services "  Sue.


"Always provides a honest, reliable and speedy service and I would highly recommend. "  Bernie H.


"Excellent, very pleased with the improvements made to our PC's. Happy to recommend to anyone knowing they will not be disappointed. "  Julie B.


"Thank you so much for an absolutely fantastic service, both pc and laptop sorted out the day of the call. I was also very impressed with the remote help given when i needed it a few days later. Knowing i can contact you for a speedy, efficient service should things go wrong gives me peace of mind. "  Catherine H.


"Thank you for all your help and advice.  The knowledge and support you have given is second to non and am safe in the knowledge that if I have any problems occur you are there to help."  Andy N

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